Is your FireStick stuck on the loading screen? In this post, I’ve rounded up several ways in which you can resolve the issue. These methods will help you resolve this problem in any Amazon Fire TV products, including FireStick, FireStick 4K, FireStick 4K Max, and FireStick Lite.
The Amazon FireStick is a popular and loved streaming device for various reasons. First, the device transforms your non-smart TV into a streaming hub where you can access popular movies, TV shows, and live content. Secondly, FireStick is compatible with hundreds of apps that let you perform various functions on your TV, including browsing and playing video games. Lastly, the FireStick is simple to use even for non-tech savvy users, not forgetting it’s affordable.
However, a FireStick may develop issues like any other electronic device over time. One of the most common problems is the FireStick getting stuck on the loading screen. There are possible causes of a FireStick getting stuck on the loading screen. These causes include:
- Power supply glitches.
- Incompatibility issues with peripheral devices and accessories.
- The device is processing a task in the background, such as an update or backup.
- Hardware faults in the FireStick or TV.
You can resolve the FireStick stuck-on loading screen issue if there is no hardware damage to your FireStick. Let us look at the various ways to fix this issue below.
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How to Resolve FireStick Stuck on Loading Screen
Here are tried and tested ways to fix your FireStick if it’s stuck on the loading screen, Amazon, or Fire TV logo:
1. Be Patient
A FireStick may take longer to boot up if some unfinished functions are active in the background. These processes include data backup or system updates. For this reason, waiting is the first thing you should do to resolve a FireStick stuck on the loading screen. Be patient a little longer as the FireStick finishes the processes, and the system will soon work normally.
However, if the screen is still stuck on the loading screen after 25 minutes, there is probably more than the background process issue. Move on to the next method to see if the problem will disappear.
2. Restart the Device
Sometimes, the reasons for your FireStick acting up and getting stuck on the loading screen are minor glitches like overheating and accumulation of cache. Rebooting the device often resolves the issue and gets it back on track.
If you are wondering how to restart a FiresStick stuck on the loading screen, your concern is valid because the connection with the remote may be skewed, and there is no way to access the FireStick settings. The most straightforward and convenient method to restart the device in this scenario is to unplug it from the power source, wait a few moments, and re-plug it.
For more information about this method, see our guide to restarting a FireStick.
3. Check for Power Problems
For your FireStick to work optimally, it needs enough power supply. Various factors may affect your device’s power supply, including faulty peripheral devices or incompatibility. For instance, if you use an adapter other than the one that came with the FireStick, incompatibility may lead to the device not getting the right amount of power it needs.
To resolve any power problems, try the following:
- Ensure you’re using the power cord and adapter sold with your device for compatibility
- Connect the FireStick to a direct power supply without any peripherals like USB cables, HDMI adapters, and extenders
If the above solutions don’t fix the problem, move on to the next method.
4. Swap the HDMI Port
If your FireStick has been working perfectly for some time and suddenly can’t boot up seamlessly, you might want to change your HDMI port. Connectivity issues between your stick and the TV may cause the FireStick to be stuck on the loading screen issue.
Remove all the connected devices from your TV, including the FireStick. From there, plug the stick into each HDMI port in turns to check whether it works with any. If the problem resolves, the HDMI port was the problem.
5. Affirm That Your TV Is HDCP-Compliant
High bandwidth Digital Content Protection (HDCP) is an encryption technology that protects digital video content from unauthorized copying. For your TV to be compatible with FireStick, it must be HDCP-compliant. The incompatibility issue is common with old TV models and may cause your FireStick to get stuck on the loading screen.
To resolve the issue, ensure your TV supports HDCP; if not, replace it.
6. Do a Factory Reset on Your FireStick
A factory reset is one of the go-to solutions for most FireStick problems, including unresponsiveness, slow performance, and running out of storage. If all the other solutions have failed and you are sure your TV is HDCP compliant, the step that might work for you is resetting your device to factory settings.
Resetting the FireStick to factory settings means it wipes all the apps and data. For this reason, it must be the last resort after trying all the other avenues. Because you cannot access your device’s settings to reset it, the only option is to use the remote. Hold down the right and back buttons simultaneously to reset the FireStick. Follow our guide on resetting FireStick to factory settings to learn more.
7. Boot the FireStick Into Safe Mode
If you have a stand-alone PC keyboard and know how to connect it to your FireStick, you can boot your FireStick in safe mode to access settings and fix any underlying issues. For this step to work, you need an OTG adapter.
Follow these steps to boot your FireStick into safe mode:
- Connect your stand-alone PC keyboard to the USB port of the FireStick.
- Start the FireStick.
- Wait for the logo to appear on the screen, then hold down the following keys on the keyboard simultaneously: Ctrl, Alt, Menu, I, and PrtSc.
- Hold down the five keys until the words Safe Mode appear at the bottom left corner of your FireStick.
- Release the keys to allow the FireStick to load your home screen in safe mode.
After booting your FireStick in safe mode, you can perform further actions to try and fix the boot looping. These functions include clearing the cache, deleting apps you suspect could be causing the device to hang, and restarting or resetting the device to factory settings.
Faulty hardware, incompatibility, poor power supply, and unfinished background processes are reasons for a FireStick stuck on the loading screen. You can resolve this issue by waiting, restarting the device, fixing power problems, changing the HDMI port, resetting the device to factory settings, and booting it in safe mode.
Have you resolved the FireStick stuck on the loading screen problem? Let us know below in the comment section if any of the above steps were successful.
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