Today, I will illustrate how to solve the No Sound issue on FireStick. The guide explains potential problems and their fixes to re-enable sound on your FireStick. I recommend trying all the steps to make sure you rule out all possible scenarios before considering any hardware defects.
FireStick is currently one of the best devices on the market to turn your ordinary TV into a smart TV. The Amazon FireStick allows you to enjoy all the functionality of the Android Platform for modern-day devices, including apps, media, and user settings.
It is common to have multiple issues when using a FireStick on your standard TV, like random freezes or no sound output. However, rectifying them is not very difficult.
If you have been searching for solutions to fix the sound problem on your FireStick, this article is about finding the answer. However, if you face other issues, check out our dedicated guide on the most common FireStick issues and their fixes.
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Fixing No Sound Issue On FireStick
Here are some of the most straightforward fixes to get the sound up and running on your FireStick. We recommend trying them all to see where the issue lies.
Solution 1: Tweak The Surround Sound Settings
One of the most common reasons why the no sound issue arises is conflicting Surround Sound configuration between your FireStick and the speaker. Most of the time, surround sound technology does not work correctly on older speakers. This results in muffled or no sound.
You may need to change or reset your surround sound setup to fix this problem.
Follow these steps to make sure you are using the correct settings.
1. Open your FireStick Settings.
2. Navigate to Display & Sound.
3. Select Audio from the next screen.
4. Choose Surround Sound.
5. Change the current setting and try the Best Available option.
Typically, the Dolby Digital Plus or Dolby Digital may be the proper settings, but we recommend cycling through all the options until the sound comes back.
Solution 2: Tune Audio Video Sync (AV Sync)
If the surround sound fix did not work for you, it might be because the Audio Video Sync settings are not corresponding. The most common indicator for this setting to be the culprit is a lag in the audio.
It happens when the audio does not match the current frame of the video. However, the AV Sync is very easy to fix on FireStick.
Keep the following steps in mind to quickly adjust the synchronization whenever needed.
1. Open FireStick Settings.
2. Click on Display & Audio.
3. Choose Audio.
4. Open AV Sync Tuning.
5. Use your remote’s left and right buttons to move the ball to match the interrelated click and flash.
As a general rule of thumb, if you hear the click and see the flash simultaneously, your AV Sync is perfectly tuned, and there are no problems in this setting.
Solution 3: Check The AV Output Device
If an external speaker is connected to the device you are currently using with FireStick, you may want to ensure that all connections are correctly set up and the receiving device is turned on.
Often, the output device is the main culprit behind sound issues with TVs.
However, to rule out other possibilities, checklist the following items before moving on to the next section.
1. The connecting wires are working (if using a wired speaker), or the wireless connection is strong.
2. The external speaker is connected to the same device you are using.
3. The external speaker is selected as the audio output device.
4. The volume setting on the output device is not set to mute or low.
Usually, the issues mentioned above are the only forte that may result in audio loss. However, you can quickly rule out problems with the output device by disconnecting it from the input device and using the built-in speakers as the audio source.
Solution 4: Set up the Soundbar Manually
If you use an external sound system, the FireStick OS might not be able to configure it automatically. Therefore, you may have to set up the device manually from the FireStick settings.
Are you wondering how to add the sound bar on a FireStick manually? Then, go through the following steps.
1. Open FireStick settings.
2. Click on the Equipment Control tab.
3. Choose the Manage Equipment option.
4. Choose Add Equipment Option from the list.
5. Select the Soundbar from the list.
6. Find the connected Soundbar and click enable audio output from the TV.
If you cannot find the connected sound system, it might not be compatible with your TV. Using another soundbar is the only fix to this problem.
Solution 5: Check For HDMI Port’s Audio Capability
FireSticks can also be plugged in and used with devices with HDMI ports other than televisions. Even though the ports may appear the same, their working principles are different.
For example, some do not support video-in or audio, unlike the HDMI ports on a TV. The most common scenario where this could be the problem is using a FireStick with a monitor or a personal computer.
Since the HDMI port cannot recognize the encrypted audio signals from a FireStick, it will not be able to produce an output for the speakers to recognize. However, remember that many monitors do not have built-in speakers.
The HDMI port’s incompatibility with the FireStick AV signal is not a problem on TVs.
Solution 6: Update The FireStick System
The FireStick OS regularly receives new updates with system stability and feature upgrades. However, your system might have run out of app support if it has been a while since your FireStick was last updated.
An outdated system may lead to core functionality issues like a sound discrepancy, display flickering, or app incompatibilities. Therefore, checking for new system updates and updating as necessary would be a good step if you face any system issues.
Follow these steps to check and update your FireStick.
1. Go to Settings.
2. Click on My Fire TV.
3. Click on About.
4. Select Install Updates.
If any updates are available, they will be downloaded automatically. However, the FireStick OS will display a popup if no updates are available.
Solution 7: Tweak The Affected Apps (if the issue is only with specific apps)
If the audio loss happens when using specific apps, there might be nothing wrong with your FireStick or external speakers.
Now, there can be three reasons for it.
1. The apps are incompatible with the FireStick OS.
Regarding the first reason, there’s nothing you can do about it. However, you can always leave feedback that explains the issue for the app’s developer.
2. The apps are outdated.
If the apps are outdated, you may want to install an updated version from the Amazon App Store.
3. The apps have old cache files.
You can always clear the cache of the apps from the FireStick settings.
Clearing cache will remove any incompatible cache files from your apps. After completing all these steps, try relaunching the app to see if the issue persists.
Solution 8: Restart FireStick
Restarting is perhaps one of the fastest ways to fix software problems on all devices. Similarly, the audio issue on a FireStick is sometimes corrected by rebooting it.
You might be surprised to see how many problems simply restarting the FireStick may solve. Therefore, rebooting the FireStick might be one of the first things you should try whenever there is no sound output.
You can restart the FireStick using the following steps.
1. Open Settings.
2. Click on My Fire TV.
3. Click on Restart.
Alternatively, you can also unplug the FireStick from your device and, after waiting for a few moments, plug it back in.
Solution 9: Reset FireStick
If none of the earlier mentioned methods work, you may want to consider hardware or system software problems. The best way to rule out software issues is by resetting the FireStick.
Resetting will clear out all data and settings from your FireStick and restore it to its original factory state. Resetting to factory defaults works best when you start facing a lot of error messages or performance issues with your FireStick device.
Here’s how you can reset your FireStick.
1. Open Settings.
2. Click on MyFireTV.
3. Click on Reset to Factory Default Settings.
4. Select Reset from the popup.
After resetting your FireStick, you may need to set it up again to use all of its services.
This post covered all the possible DIY solutions for no sound on FireStick. However, if you’re still having audio problems, your device may have a hardware issue. In that case, you’ll need to contact Amazon customer support for further assistance.
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